Call Us
Loading
Call Us
Send Email
Location
From design consultation to on-site commissioning and lifetime support — Aurea Energy's service teams operate across every key market to keep your system running at peak performance.
Contact Our TeamAurea Energy uses a multilateral approach to bring you the best products and designs required for almost any solar ESS project — allowing our clients to feel confident about what they purchase. Our teams regularly organise factory production tours, quality control inspections, and on-site visits for clients, enhancing the working relationship and trust to ensure projects are designed and manufactured to exact specification.
We provide end-to-end service coverage — from the first site survey and energy audit through to remote monitoring and scheduled preventive maintenance — backed by a dedicated global field engineering network and regional spare parts depots.
Six core service capabilities that make Aurea Energy the trusted partner for battery energy storage projects at every scale — from residential rooftops to utility-scale power plants.
We provide complete, pre-engineered ESS solutions that simplify sourcing and installation — deployable in a variety of on-grid, off-grid, and hybrid applications with minimal civil works and rapid commissioning.
Our all-in-one, cost-effective ESS solutions are built to offer a simpler approach to energy storage installation while making turnkey projects easier to manage — reducing project timelines and total installed cost.
Our professional support team — knowledgeable in every component and product line — is always on hand to answer your questions by phone or email. Emergency technical response available 24/7 for critical sites.
Our professional engineering and design teams are skilled at offering the best possible solution to your energy storage project — from initial energy audit and load profiling through to full system design and ROI analysis.
Oversight and strict quality control at every stage of manufacturing ensures best-practice production of our ESS products — with real-time inspection reporting, factory acceptance testing, and optional client factory visits.
We are committed to providing clean energy solutions to NGOs and developing communities. Our experience spans Central and South America, South-East Asia, Pacific Islands, and Africa — powering communities with sustainable energy.
A structured six-step journey from your first enquiry to long-term system support — engineered to minimise risk and maximise confidence at every milestone.
Tell us your load profile, site conditions, and goals. Our engineers conduct a free energy audit and feasibility study.
We deliver a tailored system design with full technical specifications, ROI projection, and an itemised quotation.
Factory production under ISO 9001 controls with real-time inspection reporting. Optional client factory visit and FAT sign-off.
Door-to-port or door-to-site shipping with full export documentation, insurance, and real-time shipment tracking.
On-site installation support, system commissioning within 3 working days, and full operator training with handover documentation.
Remote monitoring, scheduled preventive maintenance, 24/7 emergency technical hotline, and warranty coverage for peace of mind.
Whatever the occasion — whether you're sourcing for a single installation or a large-scale rollout — send us your enquiry and we'll respond within one business day.
Mon – Fri 8:00 am – 6:00 pm CST
Emergency technical support available 24 / 7